Privacy Notice

Who we are

This Privacy Notice describes how SOMTOCHUKWU ACHEBO, a sole trader ("we", "us", or "our"), collects, uses, stores, and shares personal data when you use CanvaSonix, our independent music streaming, distribution, and marketplace platform.

For data-protection purposes, SOMTOCHUKWU ACHEBO is the data controller responsible for your personal data.

Data we collect

• Account data: name, email address, password, profile picture, username, and country of residence.
• Payment data: billing address, country, and transaction history. Payment card details are collected and processed by our payment provider, Paddle, and are not stored on our servers.
• Usage data: tracks you play, playlists you create, searches, likes, follows, listening history, queue activity, and feature interactions.
• Device and log data: IP address, browser type, device identifiers, operating system, and app crash logs.
• Communication data:messages you send to support, comments, and other user-generated content.
• Artist/label data: if you upload music, we collect artist/label name, release metadata, cover art, audio files, royalty split information, and verification documents.

How we use your data

• To provide and maintain the CanvaSonix service, including streaming, library management, and artist tools.
• To process purchases, subscriptions, pre-orders, and artist payouts.
• To personalize recommendations, playlists, and discovery features.
• To keep the platform secure, prevent fraud, and enforce our Terms of Service.
• To send you service updates, billing notifications, and (where you consent) marketing about new features and releases.
• To comply with legal obligations, including copyright, tax, and accounting requirements.

Legal basis

We process your personal data on the following legal grounds: performance of a contract with you, our legitimate interests (e.g. security and fraud prevention), compliance with legal obligations, and your consent (where required, such as for marketing cookies or optional features).

Who we share data with

• Paddle — our Merchant of Record, which processes payments, subscriptions, tax compliance, and invoicing on our behalf.
• Service providers — hosting, cloud storage, analytics, customer support, and email delivery providers.
• Professional advisers — legal, accounting, and tax professionals where necessary.
• Authorities — where required by law, court order, or to protect our rights and users.

International transfers

We serve listeners and artists worldwide, and our hosting, storage, and support providers operate in multiple countries. Your personal data may therefore be processed outside your country of residence. Where we transfer personal data out of the UK or EEA, we rely on appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.

Data retention

We keep your personal data for as long as your account is active and for a reasonable period afterwards to fulfil legal, tax, and accounting obligations. When data is no longer needed, we delete or anonymise it.

Your rights

Because CanvaSonix operates globally, the exact rights available to you depend on the privacy laws of your country. Depending on your location, you may have the right to access, correct, delete, restrict, or port your data; to object to processing; to withdraw consent; to opt out of the sale or sharing of personal information; and to complain to your local data protection authority. We aim to respond to rights requests within one month.

To exercise your rights, contact us at privacy@canvasonix.shop.

Security

We use appropriate technical and organisational measures to protect your data, including encryption in transit and at rest, access controls, and regular security reviews. No online service is completely secure, so please keep your account credentials safe.

Cookies

We use cookies and similar technologies for essential site operation, analytics, and (where you consent) marketing. You can manage your cookie preferences through your browser settings.

Changes

We may update this Privacy Notice from time to time. The latest version will always be posted at this URL with a revised effective date.